Specialist – Global Revenue and E-Distribution Support (m/f/d)

  • Distribution/Revenue Management
  • Frankfurt, Hessen, Germany

Specialist – Global Revenue and E-Distribution Support (m/f/d)

Job description

Our hotel distribution and support services department is looking for a revenue and distribution specialist to join their team.

As part of this operational team, you will be responsible for supporting our member hotels in revenue and distribution related tasks, communicating new services internally and externally and generally assisting in project related tasks.

If you enjoy working in a team, are passionate, engaged, highly motivated in providing the best service to our member hotels and speak English fluently then we would love to hear from you.


The main tasks of the position are:

  • 1st Level Support and consultancy for our hotels and colleagues in all revenue and distribution systems such as:
    • Central Reservation System (CRS): SynXis CR
    • Global Distribution Systems (GDS)
    • Internet Booking Engine (IBE)
    • Meta Search Engines (MSE)
    • Online Travel Agencies (OTA)
    • Interface Management
  • Implementation of new member hotels into all relevant distribution platforms
  • Involvement in local and global projects
  • Exchange with relevant key stakeholders in all global offices and departments

Requirements

Requirements:

  • Work experience in hotel or tourism industry
  • Fluent spoken and written English
  • Good knowledge of MS Office package
  • Knowledge of SynXis CR is not a must but a plus

You are made for this position if you:

  • Have comprehensible knowledge on how workflows and processes work
  • Have ability to easily understand new systems
  • Are able to prioritize and re-prioritize as situations and needs change throughout the workday

In addition to the usual benefits we offer:

  • Regulated but flexible working hours
  • Home office policy
  • 30 days vacation per year
  • Public transportation in walking distance to connect to Frankfurt city center and surrounding cities (S8 & S9 "Gateway Gardens)
  • Yearly ticket for public transportation within Frankfurt area or subsidy for parking lot
  • Subsidy for lunch
  • No dress code
  • Free access to the “Open sky Wellness & Fitness” Area in the neighboring Steigenberger Airport Hotel Frankfurt